Privacy Policy
Last updated: 11/25/2025
Introduction
At Velm, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. By using Velm, you agree to the terms described in this policy.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use the app, including:
- Account information (such as email address and username)
- Device information and identifiers (such as device model and OS version)
- Usage data and preferences related to audio and video content
- Information about the content you listen to or watch, and how you interact with it within the app
How We Use Your Information
We use the information we collect to operate, maintain, and improve Velm. This includes:
- Providing, maintaining, and improving our services and app experience
- Personalizing the content and recommendations you see
- Sending you technical notices, security alerts, and support messages
- Monitoring usage to protect against fraudulent or illegal activity
- Complying with applicable laws and legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements, court orders, or government requests
- To protect our rights, property, users, or the public from harm or fraud
- With trusted service providers who help us operate our services (under confidentiality obligations)
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information, subject to legal obligations
- Object to or restrict certain types of data processing
- Request a copy or export of your data where technically feasible
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: